By shopping at our website, you must read and agree to the terms and conditions set out below:

  1. For the process of making BabyShoes is approximately one week from the time of the transaction.

  2. We are not responsible for delays in delivery through JNE expedition/ POS.

  3. You are welcome to check the delivery of goods directly to the JNE/ POS. Delivery receipt number via JNE/ POS will be sent to the email address and phone number registered upon the time of order.

  4. Refund or exchange goods orders can only be done after the ordered goods you have received, and has been sent back to the address of our website and have been accepted by Our Sales team. The exchange of goods or refund cannot be done while the goods are still in the process of sending the expedition JNE/ POS.

  5. For payment by bank transfer, the order will only be processed if the payment has been received. If you have made the payment, but it has not entered into our account, then we will postpone the order process until the payment entered into our account. It should be noted, interbank payment takes 1 to 3 working days to enter the destination account.

  6. We always try to include the latest prices. However, to assure final price, we recommend emailing us to get the latest prices. Prices can change at any time without prior notice.

  7. If you make an order via online then all our prices is not include shipping cost.

  8. Goods will be sent as soon as we receive the payment. The length of delivery time depending on the destination. For delivery using courier services, we are cooperate with JNE/ POS.

  9. Make sure that you fill in and informing the product details at the time of booking with correct and accurate, because we are not responsible for any errors detailed information on the current order goods.


Ann&B has three product selections for you to choose from:

  1. Ready Stock: Good can be sent after payment has been made. This is usually our limited edition collections and no further adjustment can be made to it. Full explanation of the product is available on each item.

  2. Made by Order (PO): You decide on the design, color, size and any other material you would like to have by choosing the product in our website. Production will start after payment has been made, it will take between 3 to 4 days for the production depending on the detail.

  3. Custom: You let us know should you have your own design to be made then feel free to contact us. Production will start after payment has been made, it will take between 3 to 4 days for the production depending on the detail.


Terima kasih,